Here's What to Know About Delta's Boarding Process Changes
The airline's new boarding policy will be enforced on flights starting May 1.
Attention, passengers. Delta Air Lines is changing its boarding process—or better, it's changing its terms.
In order to "provide customers with more clarity" when they approach boarding the plane, the airline just announced that, beginning May 1, it is getting rid of calling boarding groups by specific names. Instead, Delta will refer to each boarding group as a numbered zone.
No more "Pre-Boarding," "First Class," "Comfort+," or "Main Cabin" jargon. From May onwards, Pre-Boarding and First Class will be called zone 1, Comfort+ will become zone 3, and anyone sitting in the Main Cabin group will now be either zone 5, 6, or 7. Zone 8, instead, will be the last one, and it will be reserved for Basic Economy passengers. You can check out the complete conversion chart, via Delta's website, below.
Needless to say, the zone you belong to will be printed on your boarding pass—and the total number of boarding zones will remain the same.
Delta isn't the only one to make updates to its boarding process. Last October, United Airlines also introduced a new boarding rule, by which passengers were grouped and boarded the plane according to whether their seat was window, middle, or aisle. According to the airline, the new rules were implemented to make the boarding process faster and more efficient.